Aleksandar PlavsicPsychologist
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PRIVACY & GDPR

How your data is handled.

This page explains how personal data is collected, used, protected, and retained when you contact me or use this website.

2. Personal data collected

When you contact me, I may collect your name, email address, phone number if provided, inquiry type, and the message you submit. I may also process basic technical data related to website security and functionality.

3. Purpose of processing

Your data is used to respond to your inquiry, arrange services where requested, manage communication, maintain basic records, and protect the website from misuse.

4. GDPR legal bases

The legal bases used under the General Data Protection Regulation are:

  • Article 6(1)(a): consent, when you voluntarily submit information or agree to communication.
  • Article 6(1)(b): pre-contractual or contractual steps, when you ask about or receive services.
  • Article 6(1)(f): legitimate interests, including responding to inquiries, maintaining communication records, and website security.

5. GDPR principles applied

Processing is guided by Article 5 GDPR: lawfulness, fairness and transparency; purpose limitation; data minimization; accuracy; storage limitation; integrity and confidentiality; and accountability.

6. Retention

Personal data is kept only for as long as necessary to respond to your inquiry, provide requested services, comply with legal obligations, or maintain reasonable professional records. When data is no longer needed, it is deleted or anonymized where appropriate.

7. Sharing of data

Your data is not sold. It may be processed through standard service providers such as email, hosting, analytics, booking, or payment tools, only where needed for website operation or requested services.

8. Security

Appropriate technical and organizational measures are applied under Article 32 GDPR to protect personal data against unauthorized access, loss, misuse, or disclosure.

9. Your rights

Under Articles 15–22 GDPR, you may have the right to access, rectify, erase, restrict processing, object to processing, and request data portability. You may also withdraw consent under Article 7(3), where consent is the legal basis.